By NICK MEYERS
Following the suspension and subsequent reinstatement of veterans benefits this year, Pima Community College says it’s developing a better infrastructure to serve student-vets.
Last semester, Pima received a letter from the Arizona Veterans Education & Training Approving Agency detailing numerous instances of negligence pertaining to the record-keeping of student-veteran financial eligibility.
“This issue is personal for me,” Chancellor Lee Lambert said in a press release last spring. “My father was career military and I am proud to have served my country in the U.S. Army. We are obligated to do the best job we can in serving those who served.”
Since then, Pima employees have worked to not only rectify the deficient records by pouring through nearly 1,300 student-veteran files, but have also been looking for ways to improve record-keeping.
The college intends to complete its review process of student-veteran files by Sept. 30 in order to prepare for the new fiscal year.
On Sept. 17, Pima announced Daniel L. Kester will oversee programs as its new director of veterans and military affiliated services. PCC is also adding three more school certifying officials to be placed at various campuses to better assist veterans, active duty military and families.
The college is also updating the veterans tab on the MyPima website to improve communication with veterans.